The New User Reference Indexby
Margaret C. Douma
Andrew D. Wright
Last revised: October 1999
Many Chebucto Community Net members, especially the newer ones, have questions. The questions may be about terminology, about how to perform a specific task, like downloading, or about a specific problem, like a missing bookmark file. The answers to these questions are usually available, and often in more than one place.
The Beacon is attempting to consolidate this information, by creating an index of links to information sources. This is a work in progress, so it will expand and change over time.
For online support with problems not addressed here, CCN Userhelp
volunteers can be reached by email at:
Users with more immediate or pressing problems can phone the CCN
office at (902) 494-2449 anytime and leave a message. Your call will
be returned as soon as possible and the office is staffed Monday to Friday
1:00 PM to 4:00 PM.
Your Account or Personal Directory
When you are registered as a Chebucto Community Net member, several files are created under your account number on CCN's computer. When you export mail to your account, or upload a file, this is where it ends up. You can check your files by typing 'gfiles' (without quotes).
Information about your account, and the finer points of managing your files can be found in the following places:
A brief introduction to bookmarks can be found in the Lynx Browser guide.
The CCN online Users' Guide has a more general introduction to bookmarks
The July 1995 issue of the CCN Connections contains an article about using bookmarks to create World Wide Web pages of links to your favourite sites.
Disk Space and Disk Quotas
What happens when you are over quota.
Email and Pine
The first six links included here are general introductions to email and Pine, the email program used by CCN. Many of them will include basics like exporting and downloading attachments, and uploading files. If you are very new to CCN and email, it is worth reviewing some of these documents first.
Guidelines for Using Email includes useful tips and etiquette.
Pine and Email from the CCN User Guide.
The following are links that answer more specific questions about features, techniques, and possible problems.
Accessing your CCN mail from your existing PPP account (e.g. iSTAR)
Anonymous Email, to send
Email caching, information about the effects of heavy internet traffic
Can I get a virus from opening an email?
Composing email off-line or how to write long letters without consuming valuable connection time.
Concatenated Email (several messages that have been strung together as a result of a control code error)
Decoding Email that has been uu-encoded.
Saving a group of messages by date, or Email Aggregate
Saving email, one at a time or in batches
Why can't I access my HotMail account from Lynx?
Why do I have this strange DON'T DELETE THIS MESSAGE -- FOLDER INTERNAL DATA message in my mailbox?
A full description of the History Page.
A briefer description of the History Page feature.
The July 1995 issue of CCN Connections contains an article about using your history, bookmarks and file manager to create World Wide Web pages of links to your favourite sites.
Shortcuts as discussed in the CCN User Guide.
Help on the Visited Links Page
Exploring the World Wide Web
Here's an explanation of Cookies, and
Searching For Information on the Internet
Search engines and other resources may be found at World Wide Web and Internet Resources.
If you want to find a word within a document (using Lynx) there is
The Chebucto Community Net Internet Guide and Tutorial has several sections on searching:
How Do I Search For . . . and some
Downloading and Uploading Files
More complete information about downloading can be found in the User Guide.
Viewing and downloading image files.
For more on downloading from Binary Files.
The Public Download Area is a collection of software you may find useful when interacting with CCN and the Internet.
More complete information about uploading can be found in the User Guide.
Introduction to CCN, the Internet, and Other General Information
The HelpDesk's Frequently Answered Questions (FAQ) is useful.
Are there lessons in how to do things on CCN?
How can I find a list of shortcuts?
The Print Command
Help on printing from the Lynx Users Guide
More Lynx Print Help.